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Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
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Purchase Management
Product Development
Smart Product Solutions
Device Development
TuyaOS
Wukong AI Hardware Developmengt
App Development
Cloud Development
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Value Added Service
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Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
Device networking issues
App use issues
Account issues
Registration issues
Login Issues
Other account issues
Device Management & Control
Scene and automation
Groups
Display and notification
Home Management
Schedule and countdown
Software and System
App Featured
Help & Feedback
Other App Ues Issues
Third-party control issues
Product use issues
After-sales Issues for buyers
Help and Services
Practical Guide
Consumer After-sales Issues
App use issues
Account issues
Login Issues
Forgot login password, how to reset it?
How to log in to the App?
How to log in/bind on a new phone after changing devices?
Why can't I log into the App?
Is there a pattern lock function / How to set up pattern lock?
Forgot account, how to retrieve?
How can I find out which mobile devices are currently logged into my app account?
Why the registered account does not exist when logging in?
What should I do if the prompt "This account already exists" appears when completing account information for a guest account?
Why is the error "Incorrect local timer, please correct it. 50502" reported when logging in to the App?
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